General shipping guidelines:

Thank you for your order! We make every effort to pack and ship out within 48 hours of order receipt. When your shipping label has been created by our packing team you will receive a notification that contains the tracking information, but please note that this does not necessarily indicate that your order has immediately gone out, only that the label has been made.

Some caveats to our timeline to be aware of please are the following situations:

  • Orders placed between Fridays-Sundays will not be packed or shipped until the following week, as our packing crew works Monday-Thursday.
  • If your order is being shipped to a warm climate, the extra time in packing and freezing overnight may delay your order as well, so please do keep this in mind when planning your desired delivery timeframe.